City Hall COVID-19 Closures


Service
Status
Emergency Operations CenterActivated
Police Emergency ResponseNormal
Police Non-Emergency Response

Modified

The Police Lobby is closed. For non-emergency response, please contact us at 805-525-4474. We ask that if you do not have a cell phone, and must use the handheld in the front of the station, do not put your face against the receiver so as not to spread germs.  Please pick the receiver up only and the dispatcher will have someone assist you.

Fire Emergency ResponseNormal
Fire Non-Emergency ResponseModified
Water ServicesNormal
Sewer ServicesNormal
Trash ServicesNormal
Utility Billing and Finance

Modified

To reach the Finance Department we encourage you to contact us at (805) 933‐4211 or for utility payments direct your call to (805) 933-4211 and press ’0’. 

Utility Payments can be made at the drop box located outside City Hall (970 Ventura St, Santa Paula, CA 93060).

Utility Billing counter in City Hall will be open Monday – Thursday from 9:00am – noon, starting Tuesday, January 19, 2021. The same hours will apply to the alternate Fridays the City is open.


A receipt can be provided with a valid email address and phone number.

Community Development/Planning Counter

Modified

To reach the Community and Economic Development Department, please use the contact information below:

Building & Safety: (805) 933-4218 or buildsafe@spcity.org

Planning:  (805) 933-4214 or plan@spcity.org
Parks and Recreation

Closed to the Public

To reach the Parks and Recreation Department, please contact (805) 933-4226 or lauandrade@spcity.org

Public Works

Modified

To reach the Public Works Department, please contact (805) 933‐4212 or pw@spcity.org.

City Utility Bills

Modified

We encourage residents to take advantage of ways to pay bills online. (Find out more on our Payments and Permits Center webpage.) We will share information regarding other potential bill-paying options for residents as details become available. 

Utility Billing counter in City Hall will be open Monday – Thursday from 9:00am – noon, starting Tuesday, January 19, 2021. The same hours will apply to the alternate Fridays the City is open. 

Please note that the City is not issuing water shut-offs during this time, due to the implementation of California Senate Bill 998.

Parking Enforcement

Modified

The city is currently conducting parking enforcement throughout the city with some modifications.  We know it can be hard to move your cars with the COVID-19 crisis. Street sweepers will work around parked vehicles, but please move your car if you can to help keep our city clean.  Residents unable to move their cars who have received parking tickets may appeal the citation by contacting (805) 525-4474, completing an appeal form at the police department or going to https://www.parkingticketpayment.com/appeals6/index.php?imsvil=5U.