City Hall Closures

Emergency Operations CenterActivated
Police Emergency ResponseNormal
Police Non-Emergency Response


The Police Lobby is closed. For non-emergency response, please contact us at 805-525-4474. We ask that if you do not have a cell phone, and must use the handheld in the front of the station, do not put your face against the receiver so as not to spread germs.  Please pick the receiver up only and the dispatcher will have someone assist you.

Fire Emergency ResponseNormal
Fire Non-Emergency ResponseModified
Water ServicesNormal
Sewer ServicesNormal
Trash ServicesNormal
Utility Billing and Finance


To reach the Finance Department we encourage you to contact us at (805) 933‐4211 or for utility payments direct your call to (805) 933-4211 and press ’0’. 

Utility Payments can be made at the drop box located outside City Hall (970 Ventura St, Santa Paula, CA 93060).

A receipt can be provided with a valid email address and phone number.

Community Development/Planning Counter


To reach the Community and Economic Development Department, please use the contact information below:

Building & Safety: (805) 933-4218 or

Planning:  (805) 933-4214 or
Parks and Recreation


To reach the Parks and Recreation Department, please contact (805) 933-4226 or

Public Works


To reach the Public Works Department, please contact (805) 933‐4212 or

City Utility Bills


We encourage residents to take advantage of ways to pay bills online. (Find out more on our Payments and Permits Center webpage.) We will share information regarding other potential bill-paying options for residents as details become available. 

Please note that the City is not issuing water shut-offs during this time, due to the implementation of California Senate Bill 998.

Parking Enforcement


The City is suspending enforcement of street parking violations for street sweeping and 72-hour violations.