The City of Santa Paula has partnered with Service Line Warranties of America (SLWA) to offer protection for homeowners for external water and sewer lines. The coverage is voluntary and available at affordable monthly or annual prices.  

The SLWA Service Line Warranty Program protects against leaks, breaks and clogs due to normal wear and tear, age, ground shifting and tree root intrusion. If a customer’s line is in need of repair, a simple call to the SLWA 24-hour hotline will dispatch a local, licensed contractor familiar with local code. The program provides up to $8,500 per incident for external water and sewer line repairs. There are no annual or lifetime limits, service fees or deductibles – just protection when you need it most! 

This program is offered at no cost to the City and no public funds are used to promote or administer the program.

SLWA has a longstanding track record of superior service. As the 2018 Winner of the Western Pennsylvania Better Business Bureau Torch Award for Marketplace Ethics, the company is committed to customer service, ethical marketing practices and maintaining an A+ accredited rating with the Better Business Bureau. For questions about this protection offering for Santa Paula residents, or to enroll, please contact SLWA at 844-257-8795 or visit www.slwofa.com. Homeowners can also follow SLWA online for company news and homeowner tips at: www.slwablog.com, www.facebook.com/ServiceLineWarrantiesofAmerica, and www.twitter.com/SLWANews.  

Frequently Asked Questions