Create a Website Account - Manage notification subscriptions, save form progress and more.
Show All Answers
All current trash rates are increasing as a result of the expiration of the expiring solid waste franchise agreement and the negotiation with Athens Services of a new franchise agreement. The new agreement is in compliance with all State mandated solid waste programs, including SB1383. SB1383 is intended to reduce the emissions of climate pollutants (greenhouse gases) by 1) diverting 75% statewide disposal of organic waste from landfills; 2) recovering at least 20% edible food instead of throwing in the trash by commercial food generators by 2025; and 3) procuring recycled organic waste products for use within the City. In order to achieve these requirements, the law imposes obligations that will affect trash collection in the City of Santa Paula, its franchised hauler operations, City program compliance reporting, and therefore increases costs for all residents and businesses.
To find out more about SB1383 watch this video:
Yes, as a result of SB 1383, the City must require residents and businesses to separate organic waste (food waste and green waste) from other trash to be managed at a facility other than the landfill. To accomplish this, all property owners, residents, and businesses, will be required to enroll automatically in collection services for trash, recycling, and organic waste. Failure by the City to comply with the law can result in penalties of up to $10,000 per day. In order to facilitate these new requirements, a new franchise agreement with new service rates has been negotiated.
If a business believes they qualify for an exemption from this requirement please contact City’s solid waste consultant at (805) 495-7521 or by email at firstname.lastname@example.org, or contact Athens directly at 888-336-6100. The City’s solid waste consultant will review the form and determine if your business is exempt from the requirement of AB 1826/SB 1383. The City will follow up with an e-mail notification of the review and advise if the waiver is approved or if organics program enrollment service is required.
In October 2022, every resident and business will have three trash carts or bins --- trash, recyclables, and organics (landscape/food scraps).
Effective October 1, 2022, all trash monthly rates will increase.
32-gallon Single Family Residential Cart Service
64-gallon Single Family Residential Cart Service
96-gallon Single Family Residential Cart Service
32-gallon Multi Family Residential Cart Service
64-gallon Multi Family Residential Cart Service
96-gallon Multi Family Residential Cart Service
Multi-Family Commercial Bin Service
3-yd bin, collected 1x/wk
32-gallon Commercial Cart Service
64-gallon Commercial Cart Service
96-gallon Commercial Cart Service
Commercial Bin Service
In addition to normal waste collection services, the new agreement will fund new colored carts for residents and new bins for the commercial sector, electronic waste collection events, bulky item drop-off events, and two free bulky item pickups per household per year.
Unlike our old agreement which was sold automatically on three separate occasions, to do so under this new agreement would require City consent.
If you wish to protest any of the above increases, you must submit a written protest, signed and in writing, by including your name and service address or assessor parcel number to the City Clerk of the City of Santa Paula at 970 Ventura Street, Santa Paula, CA 93060, provided written protests are received prior to the close of the Public Hearing, which will occur when the public testimony on the proposed increases and adjustments is concluded. Any written protest must: (1) state that the identified property owner or tenant (i.e., customer of record) opposes the proposed fee increases to the Solid Waste Collection Rates; (2) provide the location of the identified parcel (by street address or assessor’s parcel number); and (3) include the name and signature of the property owner or tenant submitting the protest. On the envelope please note: Attn: Public Hearing of Solid Waste Rate Changes. A protest letter can be done by any property owner or tenant (i.e., a customer of record) directly responsible for the payment of solid waste collection fees. Only one protest will be counted per identified address/parcel.
At the public hearing to be held on September 28, 2022, at 6:30 PM at 970 Ventura St., Santa Paula, CA 93060 (Council Chambers), public testimony may be shared.
If 51% of property owners oppose the Prop 218 process, then the City Council cannot act on the proposed rate change. In the event that the City is unable to approve the proposed rate change, Athens will have the right to request that City negotiate in good faith regarding reductions in programs, services, or fees to compensate for any negative impact from the unapproved or invalidated rate increase. If City fails to commence negotiations in good faith or negotiations are not completed within forty-five (45) days following the date of receipt of Athens's request, either party may terminate this Agreement no earlier than one hundred and eighty (180) days after written notice to the other.
Rates for 10 to 15 year agreements were unsustainable and would come with severely high cost burdens to the residents and the committee found that unacceptable. With SB1383, major investments will be required to meet State mandates and recover costs for initial investments. A longer agreement allows large initial capital costs associated with the new agreement services, including unfunded SB 1383 state mandates, to be spread out over a longer period of time.
The City will conduct monthly performance meetings and an annual evaluation with Athens focusing on the following items: vehicle safety, solid waste volume, street sweeping service, public complaints and concerns, customer service call volume, diversion rates, AB341 & AB1826 compliance, community outreach and education efforts.
Beginning on the 10th anniversary of the agreement, and each year thereafter, the City may conduct a survey of rates in Ventura County. If the City finds that net rates for similar services are greater than the fiftieth (50th) percentile within Ventura County, the City may meet and confer with Athens Services to negotiate competitively similar rates as those for other agencies in Ventura County.
The City does not currently allow short-term rentals (STR). There are no plans to adopt an ordinance or program for STR as it was determined that there is insufficient current demand to justify the cost. If this changes in the future, the City may pursue it.
For more information about the City's rules regarding Cannabis/Marijuana, please review the helpful Cannabis Handout (PDF).
The City has provided a helpful document with more Home Occupation Permit Information (PDF).
For more information, view the Conditional Use Permit Information (PDF) document.
Yes! Please review a helpful guide (PDF) the city has provided regarding Sign Application Submittal.
More information can be found in the Design Review Guide (PDF), provided by the City.
Learn more about Concept Review by accessing the Concept Review Guide (PDF).
To find out if you can build a swimming pool or spa, please review the Swimming Pool / Spa Information (PDF) document.
No, the City is not administering coronavirus tests. Please visit the http://www.vchca.org/ for more information about testing, or call 2-1-1.
No. Due to Health Insurance Portability and Accountability Act (HIPAA) compliance, the city does not have access to resident information about coronavirus. For up-to-date information about COVID-19 cases in the area, please visit the http://www.vchca.org/.
Yes. There are currently two case of COVID-19 in Santa Paula. Please practice social distancing to help slow the spread of coronavirus in our community.
The City is closely monitoring and assessing the situation, but has no scheduled date for resumption of activities. Governor Gavin Newsom announced a statewide ‘Stay at Home’ order on March 19, which asks California residents to stay at home except for essential purposes (visiting gas stations, pharmacies, food stores, banks etc.) This order is in place indefinitely, and we do not anticipate resuming most programs and events before mid-May at the earliest. Please do your part to distance yourself and stay healthy! You can visit the California Department of Public Health website for the post up-to-date information.
As a result of this declaration and in the interest of the health of our community, the Santa Paula Unified School District has decided to close all schools as of Monday, March 16. The decision to close schools was made collectively with all other public school districts in Ventura County. The current reopen date for schools is May 4. This date is subject to change. The district is currently working on methods to provide remote learning for students.
The Santa Paula Unified School District and its Child Nutrition Services Team will be providing "Grab n Go" meals for families to pick-up, Monday through Friday, from 10:30 am-12:30 pm. For more information and FAQs, please visit the SPUSD Webpage.
No. The City coordinates closely with schools, but the decision to close ultimately comes from the district.
No, the City (like most other municipalities) has no healthcare agency. For local health information, please visit http://www.vchca.org/.
For additional Frequently Asked Questions, please visit:
Ventura County Healthcare Agency FAQ
Centers for Disease Control FAQ
Santa Paula School District FAQ
The California Water and Wastewater Arrears Payment Program (CWWAPP) was created to provide financial assistance to community water systems to help customers who incurred past-due water and wastewater bills during the period of March 4, 2020 to June 15, 2021 (the COVID-19 pandemic period) in accordance with the California Health and Safety Code (California Health and Safety Code 116773.4). The program prioritizes the water portion of a customer’s bill; wastewater charges may be covered if the state has sufficient funding. This funding was provided through the CWWAPP with funding from the California State Water Resources Control Board using federal American Rescue Plan Act (ARPA) funds.
The state recently established the California Arrearage Payment Program (CAPP) that will help pay customers’ electric utility bills that went unpaid during the pandemic, anytime between March 4, 2020, and June 15, 2021, incurring a past due balance of 60 days or more.
Additionally, the state also established the California Water and Wastewater Arrearage Payment Program (CWWAPP) to help pay customers’ water and wastewater bills that went unpaid between March 4, 2020, and June 15, 2021. This program prioritizes the water part of your bill; wastewater charges may be covered if the state has sufficient funding.
These programs are not income-based programs, so if you are eligible, we will apply funds directly to your account and notify you by mail if and when we do so. These programs will prioritize assistance per state guidance and are subject to state funding.
No. City staff has reviewed the state guidelines of these programs and determined which customers are eligible. Customers who were eligible were notified and a credit was applied on April 7, 2022.
The amount credited to the account is only the past due amount eligible per the CWWAPP. If you still have a remaining balance after your account has been credited, you may request a payment plan.
CWWAPP does not cover or allow receiving agencies to assess late charges or penalties during the relief period, however the City did not apply late charges or penalties during the relief period.
No, it will not. CWAPP was established specifically to help with economic issues caused by COVID-19. The programs only cover the relief period from March 4, 2020, to June 15, 2021.
While the City has yet to determine a date to resume traditional billing operations and utility service disconnections for non-payment, it is on the horizon.
The California Arrearage Payment Program provides consumer protections. If you’re eligible for the program, a shutoff cannot occur if you have signed up for a payment plan within 30 days and have not defaulted on the payment plan. It is still your responsibility to pay your bill after that in full for bills due before and after the relief period.
Receiving other types of bill assistance does not exclude you from eligibility for CWWAPP benefits. However, you must meet qualifications for each program which are also subject to state funding received.
Yes, the CWWAPP programs covered both active and inactive accounts that had unpaid balances during the relief period.
Please visit the Youth Classes page for information, schedules, etc.
Check the Community Center facility calendar for availability, and then contact the Administrative Assistant, Laura Andrade, for reservation information.
Check the Recreation Park facility calendar for availability, and contact Administrative Assistant, Laura Andrade for reservation information.
Rental deposit is $200, and rental fee is $70.
All of our public parks are on a first come basis with the exception of Recreation Park by Boys and Girls Club. Recreation Park has a rental deposit of $200 (refundable), and rental fee of $70.
Jolly jumper permit fee is $38. Please check out our jolly jumper application.
Please visit the Preschool page for information, registrations, etc.
Please visit the Main Street Banner page for information, scheduling, etc.
The city is currently conducting parking enforcement throughout the city with some modifications. We know it can be hard to move your cars with the COVID-19 crisis. Street sweepers will work around parked vehicles, but please move your car if you can to help keep our city clean. Residents unable to move their cars who have received parking tickets may appeal the citation by contacting (805) 525-4474, completing an appeal form at the police department or going to Parking Ticket Appeals.
We have an authorized strength of 34 police officers; in addition, we are authorized to have up to an additional 30 reserve police officers.
Yes. If you would like to have fingerprinting done, you should call the Records Unit at 805-525-4474, ext. 136 for an appointment.
The fee for ink-based fingerprinting is $18 per fingerprint ink card.
For LiveScan (electronic fingerprinting), there is a $30 charge in addition to the Department of Justice fees, which vary.
No. The Chief can respond to media inquiries of a general nature; in addition, all police supervisors are available to discuss specific events occurring on their shifts.
The Police Department has a specific hotline for reporting graffiti.
If you are reporting graffiti that you have found, call the graffiti hotline number at 805-921-1668 and leave a detailed message about the graffiti location. The graffiti will be taken care of as soon as possible.
If you see graffiti being done, please call 911.
Gang activity is limited in our city. There is no specific area plagued with gang activity. The limited gang activity is sporadic and impacts all economic and geographic boundaries.
To obtain a copy of a filed police or crime report, you may either call the Records Unit at 805-525-4474, ext. 136, or come to the Police Department front counter at 214 S 10th Street and fill out a records request form.
One of the Records clerks will call you when the report is ready.
It should be noted Motor Vehicle Accidents report could take up to 4 weeks. This is due to state requirements that a certified accident investigator conducts the report review. With only two supervisors holding this certification delays are common as result of their review requiring additional follow-up before the report is cleared for release.
The Chief regularly meets with community members on any concerns or issues. Feel free to contact his secretary at 805-525-4474, ext. 123 for an appointment. You may also contact him directly by email.
We would be happy to speak to you directly to address any potential concerns within a neighborhood. This could include going over crime statistics within the past year or answering any other specific questions you may have. Contact the Chief's office for this information at 805-525-4474.
There is a form available for you to pick up from the cashier at the front desk at City Hall at 970 E Ventura Street and at the front desk at the Police Station located at 210 S 10th Street in Santa Paula.
The form must be filled out completely, and a copy of your ticket attached. The Chief of Police reviews all such appeals and provides a written response of his findings.
You may come to the Police Department front counter and request an officer to verify the correction on the back of the citation.