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1. Candidate Documents

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1. 1. Why are my trash rates changing?
2. 2. Is SB1383 a State mandate?
3. 3. When will residents and businesses be required to separate organic waste?
4. 4. When will the new trash rates go into effect?
5. 5. What will my new trash rate be effective October 1, 2022?
6. 6. What new services are residents entitled to?
7. 7. What new services will benefit the community under the new franchise agreement?
8. 8. Can Athens automatically assign or sell off this agreement to another hauler?
9. 9. How do I protest?
10. 10. Is there an opportunity for public comment?
11. 11. What happens if 51% of property owners oppose the Prop 218 process?
12. 12. Why a 25-year agreement? Why not 10 or 15?
13. 13. How will the City ensure high customer service levels?
14. 14. How will the City ensure rates stay relatively low compared to other cities?

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1. What are the City's rules about short-term rentals (AirBnB, etc.)?
2. What are the City’s rules about Cannabis/Marijuana?
3. Do I need a Home Occupation Permit?
4. What is a Conditional Use Permit?
5. Can you provide me with more information on Sign Application Submittal?
6. What is Design Review?
7. What is Concept Review?
8. Can I build a swimming pool or spa?

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1. Is the City administering Coronavirus tests?
2. Does the City have information on specific coronavirus cases in city limits?
3. Are there COVID19 Cases in Santa Paula?
4. When will programs and events restart?
5. How is the current situation impacting local schools?
6. Does the City determine whether schools remain open?
7. Does the city have a health department?
8. Additional FAQ Resources

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1. What is CWWAPP?
2. I’m behind on my utility bill and heard on the news about $2 billion in state assistance. Can this funding help me?
3. Do I need to apply for CWWAPP?
4. Can CWWAPP pay my entire bill?
5. I haven’t been able to pay my bill in a while, so I might have late charges and interest. Are late charges and interest covered under the CWWAPP benefits?
6. I had trouble paying my bill in 2019. Will CWWAPP help me?
7. I’m behind on my bill and am worried my water and/or power will be shut off. If I receive utility bill assistance from CWWAPP, will you still shut off my utility service(s)?
8. I received bill assistance from another state program and I still have a past-due balance. Am I still eligible for CWAPP?
9. I had to close/deactivate my account, but still have an unpaid balance. Am I still eligible to receive relief from CWWAPP for my unpaid balance?

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1. Where can I find details on current youth recreation classes offered?
2. How do I reserve the community center for a meeting or event?
3. How do I reserve Recreation Park by Boys and Girls Club?
4. How do I reserve a park for a birthday party?
5. How much is a jolly jumper permit?
6. Where can I find details on Preschool classes offered?
7. Where can I find details on Main Street Banner?

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1. How do I get a copy of my police/crime report?
2. How do I contest a parking ticket?
3. How can I file a restraining order?
4. What is a non-emergency number?
5. How do I go about speaking to or making an appointment to see the Chief?
6. Who do I report graffiti to?
7. Does the Department have a Public Information Officer?
8. I’m thinking about moving to Santa Paula. How can I check for crime activity in the neighborhood I might move to?
9. How can I file a complaint against an officer?
10. How do I get a “Fix-it” ticket signed off?
11. I am thinking about purchasing a car. Can you check if it is stolen?
12. I have prescription drugs I want to get rid of. How can I do that?

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1. What is the Meter Replacement Program?
2. Is there a specific schedule for the replacement of meters?
3. Why has my neighbor's meter been replaced but not mine?
4. How long might it take before my current meter is replaced with a smart meter?
5. Is there a waiting list or can I request to have a smart meter installed?
6. How does the city determine which locations will have their meters replaced each year?